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Contact Information
We're here to help with product questions, bundle orders, and tracking updates.
- Brand / Studio: NOCTURNE ARCHIVE (US Direct-to-Consumer Studio)
- Support Email: support@nocturnehoods.com
- Support Hours: Monday – Friday, 9:00 AM – 6:00 PM EST (US Eastern Time)
- Fulfillment & Dispatch Hub: United States Distribution Center (USPS / UPS Insured Dispatch)
- Expected Response Time: Within 24 business hours
NOCTURNE ARCHIVE — Customer Care & Support
Questions about sizing, bundle mix-and-match options, order tracking, or our 30-day free size exchange? Email us directly at support@nocturnehoods.com or send a message below (include your order number if applicable) — a real human replies within 24 hours (Mon–Sat).